Workflow audit
CRM automation cleanup
Clean CRM automation by tightening triggers, duplicate rules, activity ownership, and reporting checks.
Symptom
CRM automations create duplicates, stale tasks, or confusing ownership.
Diagnosis steps
- 1. Review duplicate records
- 2. Check task rules
- 3. Find stale deals
- 4. Audit owner fields
Repair steps
- 1. Merge duplicates
- 2. Simplify stages
- 3. Create stale-record report
- 4. Add weekly hygiene task